What Conduct Summary is
Conduct Summary is a report of your conduct inside the client. It gathers two scores in one window that the system uses to judge how pleasant you are to play with.
- Two scores. Behavior Score (how you play) and Communication Score (how you talk).
- A 0–12000 scale. The higher the number, the cleaner your reputation.
- It shapes your queue. High scores mean calm teammates, low ones a toxic pool.
Conduct Summary is a player's "record": behavior covers how you play, communication covers how you talk, and both pull you into a calmer or a more toxic queue.
How to open the summary
You can check your scores right in the client in a couple of clicks:
- Launch Dota 2. Open the client and wait for the main menu.
- Go to your profile. Click your avatar or name at the top of the screen.
- Open Conduct Summary. Find the conduct summary section in your profile.
- Read your scores. Here you'll see your Lifetime Behavior Score and Communication Score.
Nearby you'll usually see the recent trend — whether your score is rising or falling.
No third-party site will show you these numbers: they never reach the open match data, so Dotabuff, OpenDota and Stratz see everything except conduct. The only source is the client on your own account, and you can only look at your own summary — someone else's is not visible to you.
Behavior and communication
The two scores are independent and punish different things — both feed on reports and commends from teammates:
- Behavior Score. Drops for ruining games: abandons, intentional feeding, griefing.
- Communication Score. Drops for toxicity in chat and voice.
- Different sources. You can communicate politely yet take penalties for abandons — and vice versa.
- Combined effect. A heavy drop in either score pulls you into the toxic queue.
It all used to boil down to a single Behavior Score (capped at 10000). With a separate communication score added, both were raised to 12000 — to split "how I play" from "how I talk". The worst griefers are also judged by the Overwatch system.
What thresholds unlock
Both scales have thresholds, but they unlock different things — and mixing them up is the usual mistake:
- Behavior, 3000. The one threshold that decides ranked: below it ranked locks out and matches drift into low priority more often.
- Behavior, the penalty. While low priority is active, post-game items stop dropping and the penalty mode drags your whole party in with you — that is the behavior side too, not communication.
- Communication, everything you say. Drawing on the map, text and voice chat, commends, requesting coaching and the right to coach others all unlock on the second scale. The ladder with numbers is in the guide on communication score.
Hence the common mix-up: voice chat disappears and the player decides their behavior score has dropped and ranked is about to close. Usually it is the other way round — communication score fell, and ranked is untouched. More on the behavior score itself is in the guide on behavior score.
How to raise your score
Both scores grow from clean play — there are no quick cheats here, and calm matches also make it easier to climb MMR:
- Don't abandon matches. Abandons and feeding hit behavior the hardest.
- Keep chat in check. Calm communication protects your communication score.
- Collect commends. Commends from teammates speed up the climb.
- No new reports. The score rises over a streak of calm games.
